Professional services

DIAMOS consulting, projects, support

With our DIAMOS services, we support you along the entire value creation process: From the system decision phase to sustainable software maintenance and individual customer support. Our consulting and project services support you in the implementation of customised solution concepts and the fast and efficient system introduction. Among other things, they include:

• individual needs analyses
• efficient project management
• customer-specific product and service adaptations/customisation
• Integration of DIAMOS systems into existing system environments/support for the development of new system environments
• Migrations that enable reliable data transfer from a wide variety of sources (e.g. in-house applications, Excel files, and other standard applications)
• needs-based training/education

Within the scope of our sustainable customer support and system maintenance, you as a user benefit from

• qualified support services – by telephone, online, and on site
• sustainable system maintenance/additional maintenance components possible on the basis of customer-specific agreements (Service Level Agreements)
• Provision of continuously updated documentation
• MyDIAMOS, the protected extranet platform with exclusive content for DIAMOS users
• regular user meetings for the direct exchange of information and experience on new developments at DIAMOS and current market topics
• our active cooperation with investment industry associations and other experts from different countries (e.g. within the framework of working groups, initiatives, and specialist events)